For the benefit of your support staff we’ve listed several bugs in Installer 4.0 that may confuse some users; although, the vast majority of users will never encounter these problems.
•1•
When installing onto a UNIX volume the Installer may miscalculate the required disk space needed.
Details: This problem is mostly likely to occur with scripts that allow the user to specify the destination folder. The Installer assumes the UNIX volume is only one hard disk and does not account for the fact that directories may actually be located on a separate hard disk.
Workaround: If the Installer runs out of disk space during the installation the process is stopped. Ask the user to delete files from the directory into which files or resources are being installed. (#1130040)
•2•
The Installer may not ask the user to insert a installation floppy disk if a volume already exists on the desktop with the same name, but is not the correct source disk.
Details: The Installer will continually say the installation disk does not contain the required files, click Stop or Resume. Clicking Resume presents the same dialog without asking for a floppy disk, and will continue until the user clicks Stop.
Workaround: Ask the user to rename the volume on their desktop. If FileSharing is turned on, they may need to turn it off in order to change the name of the shared volume. (#1134637)
•3•
The user may encounter numerous disk swaps if the Installer script, active System Folder, and target disk are on separate floppy disks during an installation.
Workaround: Ask the user to have patience. The Installer will install correctly, but requires information from floppy disk that is not in a drive, and therefore requires the disk to be inserted to continue. (#1137693)
